AI-Powered Customer Support for E-Commerce
AI chatbot reduced support costs by 60% and tripled response speed for an e-commerce brand. See how automation improved customer experience.
[ CHALLENGE ]
Luxora’s support team struggled with high ticket volumes, leading to slow response times and lost customers.
[ SOLUTION ]
We integrated an AI chatbot that handled 80% of queries, including order tracking, refunds, and product recommendations.
[ RESULTS ]
60%
Reduction in support costs
3x
Faster response time
25%
Increase in abandoned cart recovery
