Privacy Policy
Last updated:
Welcome to mentor.gi ("we," "our," or "us"). We respect your privacy and are deeply committed to protecting your personal information. Because we operate in the financial mentorship space, trust is our highest priority.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Our Strict "No Sale" Guarantee
We want to be entirely clear upfront: We do not sell, rent, trade, or distribute your personal data to any third parties under any circumstances.
Your data is used exclusively to provide you with our services, market updates, and mentorship. We do not partner with data brokers, advertisers, or outside marketing agencies to monetize your personal information.
2. Information We Collect
To provide you with our VIP support and market alerts, we collect the following types of information:
Personal Identification Information: Name, email address, and phone number (such as the number used for WhatsApp or Signal alerts).
Account and Billing Information: If you subscribe to our paid tiers, billing details are collected securely through our third-party payment processors (e.g., Stripe or PayPal). We do not store full credit card numbers on our servers.
Communication Records: Messages you send to our support team or mentors via email, WhatsApp, or Signal.
Usage Data: Standard, anonymized data automatically collected when you visit our site, such as IP addresses, browser types, and page interaction, to help us improve our website functionality.
3. How We Use Your Information
We use the information we collect solely for the following business purposes:
To deliver our daily market updates, trade alerts, and cybersecurity tips directly to you.
To manage your membership, process payments, and provide onboarding sessions.
To communicate with you regarding your account, technical support, or billing inquiries.
To improve our website, tutorials, and service offerings.
4. Third-Party Service Providers
While we never sell your data, we do use trusted third-party service providers necessary to operate our business. These include:
Payment processors to securely handle your subscription.
Communication platforms (like WhatsApp, Telegram, or Signal) to deliver our alerts.
Secure hosting and email service providers.
These providers are bound by strict confidentiality agreements and are only permitted to use your information to perform specific operational tasks on our behalf.
5. Data Security
We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or alteration. While no digital platform is 100% secure, we take the security of your financial interests and personal data incredibly seriously.
6. Your Privacy Rights (US Residents)
Depending on your state of residence (such as California under the CCPA/CPRA, or similar laws in Virginia, Colorado, and others), you possess specific rights regarding your personal data:
The Right to Know: You can request details about the personal information we have collected about you.
The Right to Delete: You can request the deletion of your personal data from our active systems.
The Right to Correct: You can request that we update or correct inaccurate information.
The Right to Opt-Out: Because we do not sell your data, you are already opted-out of any third-party data sales.
To exercise any of these rights, please contact us using the information below. We will respond to all verifiable requests within the timeframe required by applicable US state laws.
7. Children's Privacy
Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website and updating the "Effective Date" at the top of this page.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, we are happy to help.
Email: office@mentor.gi
Website: https://mentor.gi